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Collection of information

1. We do not sell mailing lists to third parties for their marketing purposes. Where we have told you in advance, we may disclose certain information to third parties such as a telecoms network service providers for purposes solely connected with the provision of our service via their networks. Where required or permitted by law, information may be provided to others, such as the Police or the Inland Revenue.
Protection of information

2. We maintain strict security measures in order to protect personal information. This includes following certain procedures, for example to check your identity when you telephone us, encrypting data on our websites and in order to ensure compliance with all applicable legal requirements.
The Internet

3. If you communicate with us via the Internet then we may occasionally use email to contact you about our services and products. When you first provide personal information to our website we will give you the opportunity to indicate whether you would prefer us not to contact you in this way. However, you can always send us an email at any time to change your preferences.
4. We use "cookies" to monitor site user traffic patterns and site usage. This helps us to understand how our customers and potential customers use our websites so that we can develop and improve the design, layout and functionality of the site. A cookie is a piece of information that is stored on your computer's hard drive and which records your navigation of a website so that, when you revisit that website, it can present tailored options to you based upon the stored information about your last visit. You can normally alter the settings of your browser to prevent acceptance of cookies.
Monitoring of calls
5. We may monitor and record communications we receive. This may be done to improve the service which we provide, to ensure compliance with our practices and procedures and where, for example, a contract is entered into by that means, to provide evidence of the transaction.
Further information

6. If you would like any further information or have any comments on our Privacy Policy then please write to us or send us an email. We may amend this Policy from time to time in which case the amended version will be published on our websites.
If you ask, we will tell you what information we hold about you and provide a copy in line with the Data Protection Act (a fee maybe payable).

This Privacy Policy was last updates on: Saturday, April 19, 2008

 

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